At 3oaks, we are dedicated to making your computing experience fun and rewarding. We want to see you challenged, but not frustrated. Although you can't hurt your hardware (investment) by pushing the buttons on your keyboard, you can confuse your software. Our technicians are trained to communicate on your knowledge level. A ten minute phone call can sometimes resolve a multitude of small problems before they turn into large ones. The telephone support agreement is designed to give you the security of knowing you can call someone and get answers to your computer questions. Support is available 9am to 6 pm. One Year/ Six Hour Contract..................................$60.00 (Special Bonus: discounts on repairs and parts) Hourly (prior arrangement or credit card).................$35.00 (normally at $45.00/hr) Just call 813-788-7057 and we will set up your contract today!